Returns

As a general principle we will give credit for faulty products returned in accordance with the returns policy and procedure which will be issued from time to time and published on this website.

Delivery Times

Standard recorded delivery takes 1-3 working days.

If your order is received before 12noon.

International Shipping

Depending on the size of your order it will either be shipped by USPS (Registered) or Fedex.

Delivery takes 3-5 working days.

Heavy Item Delivery Charge Premium

We have a handful of items that are low cost stock items but are very heavy so must be sent courier. If an item must be sent by courier, instead of adding the additional cost into the product we will display an additional premium on the product info page to advise you that this fee will be added to the order.

Security and Discretion

Regardless of the size or cost of your order, your goods will be dispatched in a plain box and will require a signature. All orders are sent recorded delivery by either FedEx or USPS